Use this when you want to confirm that your Salespath tablet is online, whether it is using Wi-Fi or cellular data, and how much battery it has. This applies to Salespath on Android tablets.
Before you start
- Salespath is installed on an Android tablet.
- Cellular status shows only on tablets that have a SIM (a cellular data plan).
Check the connection before you log in
On the enrollment and login screens, a small status bar appears in the top-right corner.
- Open Salespath.
- Look at the top-right corner of the screen.
- Read the status bar from left to right:
- Wi-Fi: the name of your Wi-Fi network. If the tablet is not on Wi-Fi, you will see Not Connected.
- Cellular: your carrier name, signal bars, and a network type such as LTE or 5G.
- Battery: the charge percentage. The battery icon turns yellow at 30% or below, red at 15% or below, and green while charging.
Example: "Not Connected | T-Mobile [5G] | 100%" means the tablet is not on Wi-Fi, is using cellular data, and is fully charged.
Signal bars go from green (strongest) to yellow, orange, and red. Grey means no signal.
Check the connection after you log in
The status bar is not shown after you log in. Use Device Settings instead.
- In the top bar, select the Device Settings button (a phone with a gear).
- Scroll down to Network.
- Read the rows:
- If the tablet is on Wi-Fi, you will see your Wi-Fi network name, then your cellular row.
- If the tablet is not on Wi-Fi, you will see only the cellular row, for example "T-Mobile / 5G".
The same menu also shows your battery, brightness, and card reader status.
Still stuck?
Contact Rinsed Support. Tell us the tablet model, whether Wi-Fi is on or off, and include a picture of the status bar or the Network section.
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